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INDIANA-BASED U.S. COMPANY | REVENUE CYCLE MANAGEMENT

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EXPERIENCED RCM LEADERSHIP​ · PRACTICAL OPERATING SUPPORT

Two strategies for moving revenue forward.

ProCare supports independent medical practices with a focused path for launching the right billing foundation or recovering revenue that has already been earned.

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NEW PRACTICE 2% MODEL

Build the right foundation from day one.

For physicians opening a practice or early in their independent-practice journey. Introductory programs are subject to qualifying scope and approval.

No recovery. No fee.

REVENUE RECOVERY

For aged A/R, denied claims, unresolved claims, and underworked balances. If agreed revenue is not recovered, there is no recovery fee.​

19+

Combined RCM team experience

5+

Years in service operations

AAPC

Professional membership

HBMA

Professional membership

One connected revenue cycle.

01

Eligibility

confirm coverage and benefits

02

Authorizations

Track approval requirements

03

Insurance discovery

Clarify payer and plan information

04

Expected reimbursement

Build visibility into payment expectations

05

Payer policy monitoring

Watch conditions affecting reimbursement

06

Medical record retrieval

Coordinate required documentation

07

Payer contact

Maintain structured follow-up

08

Patient contact

Clarify responsibility when appropriate

HOW WE WORK

Revenue cycle management built around how independent practices get paid.

ProCare brings experienced technical RCM leadership and disciplined service operations to the parts of the cycle that need clear ownership.

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CLAIMS PROCESSING

Turn outstanding claims into a clear next action.

A claim is not simply old or unpaid; it has a status, a reason, and an accountable path forward.

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Our recovery work begins with a defined opportunity—not a promise to replace an existing billing team. We examine the work, agree on the scope, and pursue the revenue that can be recovered.

OPERATING PRINCIPLES

The principles behind a more dependable revenue cycle.

Good RCM is not only about activity. It is about operating habits that make activity visible, consistent, accountable, and easier to improve.

OWNERSHIP

Every issue needs an owner.

Work should have a clear reason, accountable owner, and next action.

DISCIPLINE

Follow-through is part of the service.

Defined queues and handoffs keep important work from aging quietly.

VISIBILITY

Reporting should support decisions.

Useful reporting clarifies what is moving, blocked, and at risk.

PARTNERSHIP

Work alongside the practice.

The operating model should match the practice’s stage and priorities.

RESPONSIBILITY

Keep the message factual.

Trust comes from transparent offers and responsible operations.

IMPROVEMENT

Use patterns to improve process.

Recurring problems should inform better upstream workflows.

BUILT FOR TRUST

Built on RCM expertise. Operated with accountability.

ProCare RCM is an Indiana-based U.S. revenue cycle management company. Our professionals bring 19+ years of combined experience across U.S. healthcare revenue management, supported by hands-on service operations leadership.

FRONT END

Get it right from the start.

Protect the claim before it is submitted.

  • Accurate patient registration

  • Eligibility verification

  • Authorization and referral support

  • Clear patient communication

BACK END

Keep revenue moving to the finish.

Follow the work through payment.

  • Accurate coding

  • Clean claim submission

  • Denial management

  • A/R follow-up and payment posting

BOTH SIDES OF RCM

A healthy revenue cycle is built on both sides.

Front-end accuracy and back-end follow-through work together. The process is strongest when the handoff between the two is clear.

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One connected operating view helps the practice see what is blocking payment and where to make the next improvement.

SECTION 6 / PROFESSIONAL MEMBERSHIPS

Connected to the profession.

ProCare RCM is proud to be affiliated with AAPC and the Healthcare Business Management Association, supporting the standards and professional community behind better revenue-cycle work.

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